Cancellation and Refund Policy
At Sri Lakshmi Srivasa Travels, we strive to provide a smooth and enjoyable travel experience. However, we understand that plans can change. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds.
1. Cancellation Policy
Customer-Initiated Cancellations:
Cancellations made more than 4 days before the scheduled departure date will receive a full refund.
Cancellations made 1 day before the scheduled departure date will receive a partial refund of 80% of the total booking amount.
Cancellations made less than 1 day before the scheduled departure date will not be eligible for a refund.
Sri Lakshmi Srivasa Travels-Initiated Cancellations:
In the unlikely event that we need to cancel a booking, customers will receive a full refund of the booking amount.
We will notify customers as soon as possible in the event of a cancellation.
2. Refund Policy
Refund Process:
To request a refund, please contact our customer service team at srilakshmisrinivasatravels07@gmail.com or
9493877167 with your booking details.
Refunds will be processed within 2 business days of receiving the cancellation request.
Refunds will be issued to the original payment method used for the booking.
Non-Refundable Services:
Certain services, such as special promotions or last-minute bookings, may be non-refundable. These services will be identified at the time of booking.
3. Changes to Bookings
Modifications:
Customers may request changes to their bookings by contacting our customer service team. Changes are subject to availability and may incur additional charges.
Changes made more than 2 days before the scheduled departure date will be accommodated without any additional fees.
Changes made less than 1 day before the scheduled departure date may incur a modification fee.
4. No-Show Policy
Customers who do not show up for their scheduled departure without prior notice will not be eligible for a refund.
5. Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at:
Email: srilakshmisrinivasatravels07@gmail.com
Phone: 9493877167
Address: Ground Floor, 2-1-102, beside Gangamma temple, Tiruchanur, Tirupati, Andhra Pradesh, 517503
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