Cancellation and Refund Policy

At Sri Lakshmi Srivasa Travels, we strive to provide a smooth and enjoyable travel experience. However, we understand that plans can change. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds.

1. Cancellation Policy

Customer-Initiated Cancellations:

Cancellations made more than 4 days before the scheduled departure date will receive a full refund.

Cancellations made 1 day before the scheduled departure date will receive a partial refund of 80% of the total booking amount.

Cancellations made less than 1 day before the scheduled departure date will not be eligible for a refund.

Sri Lakshmi Srivasa Travels-Initiated Cancellations:

In the unlikely event that we need to cancel a booking, customers will receive a full refund of the booking amount.

We will notify customers as soon as possible in the event of a cancellation.

2. Refund Policy

Refund Process:

To request a refund, please contact our customer service team at srilakshmisrinivasatravels07@gmail.com or

9493877167 with your booking details.

Refunds will be processed within 2 business days of receiving the cancellation request.

Refunds will be issued to the original payment method used for the booking.

Non-Refundable Services:

Certain services, such as special promotions or last-minute bookings, may be non-refundable. These services will be identified at the time of booking.

3. Changes to Bookings

Modifications:

Customers may request changes to their bookings by contacting our customer service team. Changes are subject to availability and may incur additional charges.

Changes made more than 2 days before the scheduled departure date will be accommodated without any additional fees.

Changes made less than 1 day before the scheduled departure date may incur a modification fee.

4. No-Show Policy

Customers who do not show up for their scheduled departure without prior notice will not be eligible for a refund.

5. Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at:

Email: srilakshmisrinivasatravels07@gmail.com

Phone: 9493877167

Address: Ground Floor, 2-1-102, beside Gangamma temple, Tiruchanur, Tirupati, Andhra Pradesh, 517503